Andaz Xintiandi, Shanghai, By Hyatt | Shanghai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

88 Songshan Road, Shanghai, China, 200021

“The location is perfect for shopping, dining, and exploring Shanghai!”view full review

Andaz Xintiandi, Shanghai, By Hyatt is a luxurious boutique hotel that offers 5-star accommodations with vibrant views over Shanghai. Amenities include an indoor swimming pool, a fitness center, and a variety of dining options, catering to travelers in the heart of the Xintiandi area.

Rooms & Amenities

Rooms at Andaz Xintiandi Shanghai feature modern design with options ranging from 41-sqm standard rooms to 82-100-sqm suites located on the 26th floor, offering views of Xintiandi. Amenities include an iPod docking station, a minibar, and premium bedding for guest convenience.

Dining Options

Dining options include the signature restaurant Hai Pai, which serves a mix of French bistro and Shanghai brasserie cuisines. Additional venues include the Andaz Lounge and Éclair, an all-day patisserie specializing in classic French pastries.

Leisure & Services

The hotel offers a fitness center equipped with cardio machines and weights, alongside a 15m indoor pool with blue LED lighting. Guests can also take advantage of free Wi-Fi, concierge services, and wedding services.

Location & Transportation

Andaz Xintiandi is well-connected, with Xintiandi Subway Station and South Huangpi Road Subway Station just steps away. Nearby landmarks include People's Square and the Shanghai World Financial Center, within an 8-minute drive.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Spring

Max:

2 persons

41 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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King Room View

Max:

2 persons

41 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Corner King Room

Max:

2 persons

48 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Shanghai500 m

Airports

Shanghai Hongqiao International (SHA) 15.5 km

Shanghai Pudong International (PVG) 45.2 km

Train

Shanghai Railway Station Metro Station 3.5 km

Underground

South Huangpi Road300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Buffet

“I had an amazing breakfast at the Andaz Shanghai, with a vast selection of dishes that catered perfectly to both Western and Asian tastes. The local noodle dishes and pan-fried dumplings were particularly standout, and the omelet station was a nice touch. The quality of food was great, and I appreciated that the staff spoke English, making the dining experience enjoyable.” view full review

Smart Room Amenities

“The room I stayed in was equipped with a mini iPad that controlled everything from lights to the curtains, providing a modern touch to my stay. The colorful ambient lighting created a cozy atmosphere, making the room both chic and comfortable. Plus, the complimentary mini-bar filled with snacks and soft drinks was a good surprise.” view full review

Spacious and Well-appointed Bathroom

“I loved the large bathroom that came with both a separate tub and a rain shower, which provided a luxurious touch to my stay. The water pressure was great, and the daily replenishment of Italian toiletries added an extra layer of comfort. It was the perfect space to unwind after a day exploring the city.” view full review

Great In-Room Entertainment

“The overall entertainment experience was enjoyable, particularly with the free Wi-Fi, which allowed me to stay connected effortlessly during my visit. The room had a variety of channels available, and I appreciated the comfortable setup for relaxation after a long day. It made unwinding with a movie or show a very pleasant experience.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Jacuzzi
Massage

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
iPad
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Parquet floor

Location

88 Songshan Road, Shanghai, China, 200021

Map view

88 Songshan Road, Shanghai, China, 200021

City landmarks

Landmark

The Bund

2.1 km

Garden

Yu Garden

2.0 km

Museum

The Shanghai Museum

1.4 km

Tower

Oriental Pearl TV Tower

2.9 km

Landmark

Former French Concession

640 m

Landmark

Shanghai Urban Planning Exhibition Hall

1.4 km

Landmark

Xintiandi

640 m

Landmark

People's Square

1.4 km

Landmark

Site of the Second Congress of the Communist Party of China

1.4 km

Museum

Shanghai Natural History Museum

2.9 km

Landmark

Shanghai World Financial Center

3.1 km

Mall

Tianzifang

1.8 km

Pagoda

City God Temple of Shanghai

2.0 km

Park

Fuxing Park

640 m

Landmark

Shikumen Museum

640 m

Landmark

Souvenir shopping

1.8 km

Shopping Area

Shanghai Times Square

700 m

Shopping Area

Brilliance Shimao International Plaza

1.1 km

Landmark

Shanghai Confucian Temple

700 m

Landmark

Shanghai Ancient City Wall

780 m

Landmark

Museum of Contemporary Art Shanghai

1.4 km

Landmark

Shanghai Former Provisional Government Site of the Republic of Korea

640 m

Landmark

Birthplace of Chinese Communist Party

700 m

Tower

Jin Mao Tower

3.2 km

Public Building

Customs House Shanghai

2.1 km

Landmark

ShangHai XinTianDi NanLi

700 m

Landmark

The Bund City Sculptures

2.0 km

Nearby

Xingye Road

XinTianDi BeiLi

280 m

No.300 Huaihai Middle Road

k11 Art

310 m

No.158 Madang Road

Glass Museum of China

350 m

Restaurants

Hai Pai

30 m

88 Songshan Road

88 Sushi Bento Bar

70 m

1/F

Godiva

110 m

UnitNo. 106

Paulander Brauhaus

270 m

No.19-20

Hai Yi Seafood Xintiandi

120 m

ShopC01 No.17 Lane181 Taicang Road

Aniseed Saigon

230 m

Unit 3

Reviews and Ratings

Reviews from guests about their experience.

Rosie

United Kingdom, February 2025

5.8/10

I had high hopes for my stay at Andaz Xintiandi. but it didn't quite meet the luxury standards I expected. While the staff were friendly and provided great service, the room itself felt outdated with some unpleasant odors. The location was fantastic, though, making it easy to explore Shanghai.

Rooms

5.0

The room had a huge king-size bed and a spacious bathroom. but the facility felt worn down and smelled a bit musty. I noticed it lacked effective ventilation, which was disappointing.

Service

7.0

The staff were very kind and attentive. especially during check-in when they were accommodating my requests. However, there were moments where the service could have been more proactive.

Location

9.0

The location was excellent, making it easy to explore nearby bars, restaurants, and shops. I loved how close it was to popular sites like the Bund and Yu Garden.

Dining

7.0

Dining options were good with a decent spread for breakfast. but I felt slightly underwhelmed by the overall quality considering the hotel's standards.

Facilities

6.0

The hotel offered various facilities, including room service and housekeeping. however, I found the request for amenities to be picked up at the front desk quite strange for a hotel of this caliber.

Ella

United Kingdom, February 2025

7.2/10

I had a fantastic stay at Andaz Xintiandi, Shanghai, By Hyatt. The location was perfect, surrounded by trendy cafes and shops. The staff were incredibly friendly and made me feel right at home. although, there were minor service hiccups during my stay. Overall, I'm eager to return!

Rooms

9.0

My room was modern and spacious, with high-tech features controlled by a mini iPad. The comfortable bed and large bathroom made it a pleasant stay, though I hoped for more thorough cleaning.

Service

8.0

The front desk staff were mostly friendly and helpful, and I appreciated their personalization. yet there were moments where responsiveness could have been better.

Location

10.0

The hotel's location was unbeatable, right next to Xintiandi's chic shops and restaurants. Access to public transport was convenient, making it easy to explore the city.

Dining

9.0

Breakfast offered a fantastic variety of healthy options, and I enjoyed the overall dining experience. although some food choices could have been improved.

Facilities

8.0

Facilities were well-appointed, with convenient amenities like room service and dry cleaning. However, I noticed some areas could use an update, as they showed signs of wear.

Luke

United Kingdom, January 2025

5.2/10

My stay at Andaz Xintiandi, Shanghai, was a mixed experience. While the location was superb and convenient with many shopping and dining options nearby, the hotel's facilities felt outdated and in need of renovation. Although the staff was generally friendly, I did encounter some service issues that affected my overall impression. 😕

Rooms

6.0

The rooms were clean but showed clear signs of aging, with some unpleasant odors and issues like an outdated shower. Mood lighting was nice, but overall, the facilities need a refresh.

Service

5.0

The majority of the staff were friendly and attentive, but I had a disappointing encounter with one of the receptionists who was dismissive and rude. Additionally, I faced delays regarding my deposit refund.

Location

9.0

The hotel's central location is fantastic, situated right in the Xintiandi area, providing easy access to attractions like the Bund and shopping areas.

Dining

8.0

Dining options at the hotel were diverse and of good quality. I particularly enjoyed the brunch offerings and the seafood buffet, which was a highlight of my stay.

Facilities

5.0

Facilities felt outdated and lacked adequate maintenance, with visible wear and tear. While the room service and laundry service were helpful, overall the hotel needs significant upgrades.

Henry

United Kingdom, November 2024

6.0/10

I enjoyed my stay at the Andaz Xintiandi, where the location was incredibly convenient for exploring Shanghai's vibrant dining and shopping scene. The hotel impressed me with its spacious, tech-savvy rooms and friendly staff, especially during my check-in when I received a cappuccino! However, I found some amenities overpriced, and my bed was a bit too stiff for my liking. Overall, it was a nice experience. 😊

Rooms

8.0

The room was spacious and filled with modern technology, yet I found the bed to be somewhat stiff for my taste.

Service

10.0

The staff provided excellent service, especially during check-in with the warm welcome from Jay.

Location

9.0

The hotel's location is perfect for accessing high-end shopping and excellent dining options, especially at Xintiandi.

Dining

8.0

I enjoyed the complimentary buffet breakfast, which had a great variety of options.

Facilities

7.0

Facilities were generally good, although I did find some amenities like laundry services to be quite expensive.

Connor

United Kingdom, November 2024

7.0/10

I had a pretty mixed experience at Andaz Xintiandi. The location is unbeatable, right near Xintiandi and all the vibrant spots, plus the breakfast was fresh and delicious. However, I faced some service hiccups, like receiving the wrong room keys. Overall, it was a decent stay but with a few issues that could've been handled better.

Rooms

8.0

The room I stayed in was clean and well-maintained, but I would have loved a corner room facing Xintiandi for that killer view.

Service

7.0

While the staff were friendly and eager to help, I did have a mix-up with the room keys which took away from the experience.

Location

10.0

The location is fantastic! Surrounded by malls and restaurants, I could easily grab food or coffee within walking distance.

Dining

9.0

Breakfast was a highlight for me-lots of fresh options and an elegant atmosphere to enjoy my meal.